Job Description Template

1) Header - Job Title: Operations Coordinator - Reports to: Executive Director - Department: Operations & Administration - Location/Schedule: Hybrid, Farmington, NM 3 days/week - Employment Type/FLSA: Full-time, Non-exempt - Salary Range: $48,000–$55,000

2) About Four Corners Literacy Partners We provide free adult literacy and English classes to help neighbors reach their goals at work and at home. We serve adults and families in San Juan County, NM, including Navajo Nation community members and recent immigrants.

3) Role Summary The Operations Coordinator builds the day-to-day systems that keep our small team and 120 volunteers moving in the same direction. Your work makes sure classrooms are ready, data is accurate, and community events run smoothly. This role turns good intentions into reliable follow-through so adult learners can count on consistent classes and services. As demand grows, we need strong operations to match.

4) Key Responsibilities - Manage office operations, vendors, supplies, and facility needs; track contracts and renewals; steward an operations budget of about $150,000. - Coordinate 120 volunteers each year: schedule tutors, support onboarding and orientations, and keep rosters and calendars current. - Maintain our CRM (customer relationship management) system with about 2,500 contacts; enter data, clean records, and run monthly reports for the Executive Director. - Support 8 weekly classes across 3 sites: room reservations, materials and supplies, attendance sheets, and basic tech setup. - Plan logistics for 3 community events per year: timelines, permits, vendor coordination, volunteer shifts, setup/breakdown. - Handle basic finance administration: collect and code invoices, receipts, and reimbursements; liaise with the bookkeeper; keep organized digital files. - Improve processes: document standard operating procedures, build checklists/templates, and track requests to completion. - Monitor inventories (office and class supplies) and ensure timely procurement within budget and purchasing policies.

5) Qualifications Required - 2+ years in administrative or operations support. - Proficiency with Google Workspace and spreadsheets. - Comfort learning a CRM (e.g., Little Green Light) and applying basic data hygiene. - Strong organization, attention to detail, and follow-through. - Clear written and verbal communication with diverse stakeholders. - Ability to prioritize and meet deadlines in a small-team environment. - High school diploma or equivalent required; AA/BA or equivalent experience welcomed.

Preferred - Experience in a nonprofit or education setting. - Basic bookkeeping exposure (invoices, receipts, reimbursements). - Event coordination experience. - Bilingual English/Spanish or English/Navajo.

6) Working Conditions & Expectations - Schedule includes 2 evening classes/orientations per month and 1 Saturday per quarter; local travel about 10%; busiest periods are Sept–Nov (fundraising) and May (tutor training). - Cross-functional support may include tutor orientations, donor mailings during fall fundraising, and outreach/event logistics. - Physical/environmental: lift up to 25 lbs for event setup; prolonged computer work; local travel within the county; valid driver’s license required due to limited public transit. Reasonable accommodations available upon request.

7) Compensation & Benefits - Salary: $48,000–$55,000. - Benefits: Medical, dental, vision (90% employer-paid); 15 days PTO + 12 holidays; Simple IRA with 2% match; flexible scheduling; $50/month cell/Internet stipend; $750 professional development; mileage reimbursement.

8) Equal Opportunity & Inclusion We are an equal opportunity employer and value a welcoming, respectful workplace. We encourage applications from candidates with diverse backgrounds and non-traditional pathways. If you do not meet every qualification but are excited about this role, please apply.

9) How to Apply - Materials: Resume and 1-page cover letter - Submit: jobs@fcliteracy.org - Timeline: Priority deadline December 9, 2025; interviews week of December 16, 2025; target start January 27, 2026. - Contact: Hiring Manager: Executive Director; Questions: hr@fcliteracy.org - Job Code: OPS-2025-04

1) Header - Job Title: Operations Manager - Reports to: Director of Operations - Department: Operations & People - Location/Schedule: Hybrid, Chicago, IL (in-office 2 days/week) - Employment Type/FLSA: Full-time, Exempt - Salary Range: $72,000–$85,000

2) About Chicago Creative Classrooms (C3) We equip public school educators with arts-integrated tools that boost student engagement and learning. We partner with Chicago Public Schools teachers and reach 20,000 students in under-resourced neighborhoods.

3) Role Summary C3 is growing, and strong operations make that possible. The Operations Manager builds and runs the systems that help our team deliver programs smoothly at scale. You will keep vendors, offices, onboarding, and core processes working so staff can focus on serving teachers and students. If you love organizing details, improving workflows, and supporting a mission-driven team, this role is for you.

4) Key Responsibilities - Lead vendor and contract management: maintain 60 vendor agreements, track terms and renewals, and monitor performance and costs. - Manage two offices (12,000 sq ft combined): space planning, supplies, safety, access, and day-to-day facilities needs across sites. - Coordinate HR operations with the People team: run onboarding for ~25 hires/year; support benefits administration while protecting confidentiality. - Oversee procurement of supplies, equipment, and services (~$400K/year); negotiate pricing and ensure on-time delivery. - Partner with our managed service provider (MSP) on IT needs: device provisioning, ticket triage, basic troubleshooting, and asset tracking. - Develop and document clear standard operating procedures (SOPs); streamline workflows and implement Asana task boards. - Track operations budgets and invoices in collaboration with Finance; process bills and expenses accurately and on time. - Supervise 1 Operations Assistant and interns; set priorities, coach for quality, and model responsive, inclusive service. - Support logistics for internal meetings and public showcases with program staff (room bookings, materials, A/V, vendor coordination).

5) Qualifications Required - 3–5 years in operations, office management, or admin management. - Experience managing vendors and basic contracts. - Working knowledge of HR processes (onboarding, benefits admin) and confidentiality. - Proficiency with Google Workspace, Asana (or similar), and Excel/Sheets. - Clear, inclusive communication and a customer-service mindset. - Ability to balance multiple deadlines and improve processes. - BA/BS or equivalent experience.

Preferred - Nonprofit experience and familiarity with arts education. - Experience with Salesforce, Bill.com, and Expensify. - Basic facilities and safety compliance knowledge. - Experience supervising staff or interns.

6) Working Conditions & Expectations - Occasional evening events (1–2/month) and 2–3 Saturdays/year for showcases; local travel across Chicago ~15%. - Seasonal peaks: Aug–Oct (program launch) and May–June (showcases). - Physical requirements: prolonged computer work; frequent travel between sites via transit; lift up to 25 lbs for event and office setup. - Reasonable accommodations available upon request.

7) Compensation & Benefits - Salary: $72,000–$85,000. - Medical, dental, vision (90% employer-paid for employee); 401(k) with 3% match. - 20 days PTO + 15 paid holidays (including winter break). - Pre-tax transit benefit; flexible work hours. - $1,000 professional development; $300 wellness stipend.

8) Equal Opportunity & Inclusion C3 is an equal opportunity employer. We value equity, creativity, and collaboration. We encourage applications from candidates with diverse backgrounds and non-traditional pathways. If you don’t meet every qualification but are excited about this role, please apply.

9) How to Apply - Materials: Resume and 1-page cover letter; optional link to a sample SOP or process document. - Submit: https://c3chicago.org/careers/operations-manager - Timeline: Applications reviewed on a rolling basis starting November 18, 2025; open until filled. - Contact: Hiring Manager: Director of Operations; Questions: talent@c3chicago.org - Job Code: OPS-MGR-1125

1) Header - Job Title: Director of Operations, US Headquarters - Reports to: Chief Operating Officer - Department: Global Operations & Facilities - Location/Schedule: Hybrid, Washington, DC 3 days/week - Employment Type/FLSA: Full-time, Exempt - Salary Range: $125,000–$145,000

2) About HealthBridge International We strengthen community health systems so everyone can access quality care, no matter where they live. Our work supports community health workers, clinics, and patients across 12 partner countries and U.S. programs.

3) Role Summary The Director of Operations will lead headquarters operations, procurement, and risk management so our field teams can deliver reliable, compliant programs. You will ensure our facilities, vendors, and logistics are efficient and aligned with duty-of-care standards. This role is central to meeting requirements from major funders and protecting the people and assets that power our mission. You will guide a skilled team while building systems that scale with growth.

4) Key Responsibilities - Manage an $18M operations budget; oversee a 45,000 sq ft HQ and 60 enterprise vendors; deliver 8–10% annual savings through strategic sourcing and contract negotiations. - Direct global procurement and logistics supporting 12 country offices; standardize ordering, shipping, and asset controls to reduce cycle times and cost. - Chair the Safety & Security Committee; lead duty-of-care, incident response, and business continuity planning across HQ and field operations. - Ensure policy and compliance for U.S. government awards (e.g., U.S. Agency for International Development, USAID) and major foundations; support audits, subrecipient monitoring, and corrective actions. - Build and maintain operations policies, standard operating procedures (SOPs), and training; monitor compliance and vendor performance. - Lead data and process improvement; set metrics, dashboards, and reviews to guide decisions and continuous improvement. - Supervise 4 managers and 12 staff; partner closely with Finance, HR, IT, and Country Directors to align plans, budgets, and risk controls.

5) Qualifications Required - 8+ years in operations leadership, including 3+ years managing managers. - Experience in international NGO settings and multi-site operations. - Strong procurement and contract management skills with measurable savings. - Knowledge of compliance for U.S. government awards (e.g., USAID) and major foundations. - Project management and data-driven decision-making. - Excellent cross-cultural communication and stakeholder management. - Bachelor’s degree or equivalent experience.

Preferred - MPA/MBA or equivalent. - PMP (Project Management Professional) or similar certification. - French or Spanish proficiency. - Experience with NetSuite and Coupa or similar enterprise resource planning (ERP)/procurement tools. - Security management or duty-of-care experience.

6) Working Conditions & Expectations - Early/late meetings across time zones; up to 4–6 evenings/month during peak periods or incidents. - Travel up to 20% domestic/international; workload peaks around fiscal year close and audits. - Cross-functional coordination with Finance, HR, IT, and Country Directors; support donor audits and compliance reviews. - Standard office environment; international travel including low-resource settings; ability to lift up to 25 lbs for shipments; prolonged computer work. - Reasonable accommodations available upon request.

7) Compensation & Benefits - Salary: $125,000–$145,000. - Comprehensive medical, dental, vision; HSA/FSA options. - 403(b) with 5% employer match. - 25 days PTO + 12 holidays + winter break. - 12 weeks paid parental leave. - Commuter benefits; $2,500 professional development; $600 wellness stipend. - Relocation assistance available.

8) Equal Opportunity & Inclusion HealthBridge International is an equal opportunity employer. We welcome candidates from all backgrounds and do not discriminate based on any protected characteristic. We encourage applications from candidates with diverse experiences and non-traditional pathways. If you do not meet every qualification but are excited about this role, please apply.

9) How to Apply - Materials: Resume and cover letter; 1-page statement on building equitable, scalable operations. - Submit: https://healthbridgeintl.org/careers/director-of-operations - Timeline: We aim to hire by January 31, 2026; applications reviewed as received. - Contact: Hiring Manager: Chief Operating Officer; Questions: recruiting@healthbridgeintl.org - Job Code: DO-HQ-2026-01